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Privacy Policy

1. Contact Details

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

  • Email: info@readlystore.com
  • Phone: +1 302 549 0335
  • Address:
    Readly Store
    611 South DuPont Highway Suite 102
    Dover, DE 19901
    United States

Opening hours: Monday to Friday: 9am – 5pm (Eastern Time, USA)

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide to Us

  • Account information: name, email address, password, username.
  • Contact information: billing and shipping address, phone number.
  • Order information: products purchased, order history, payment method used (we do not store full payment card numbers).
  • Customer support information: messages, inquiries, feedback, and other communications.
  • Optional information: reviews, ratings, wish lists, and other content you choose to submit.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and access times.
  • Cookies and similar technologies: to remember your preferences, analyze site usage, and improve our services.
    You can manage cookies through your browser settings, though disabling cookies may affect site functionality.

2.3 Information from Third Parties

We may receive information from:

  • Payment processors (e.g., confirmation of payment, limited card details such as last 4 digits and card type).
  • Shipping and logistics providers (e.g., delivery status and tracking information).
  • Analytics and advertising partners (aggregated or pseudonymous usage data).

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and operate the service: process orders, deliver products, manage your account, and provide customer support.
  • To process payments: through secure third-party payment processors.
  • To communicate with you: order confirmations, updates, support responses, and important service notifications.
  • To personalize your experience: show relevant products, recommendations, and content.
  • To improve our website and services: analyze usage and performance, fix issues, and develop new features.
  • For marketing and promotions (where permitted): send newsletters, special offers, and promotional messages. You can opt out at any time (see Section 8).
  • For legal and security purposes: detect and prevent fraud, enforce our Terms and Conditions, comply with legal obligations, and protect our rights and the rights of others.

4. Legal Bases for Processing (If You Are in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

  • Contractual necessity: to perform a contract with you (e.g., fulfilling your order).
  • Legitimate interests: to improve our services, prevent fraud, and secure our systems, where these interests are not overridden by your rights.
  • Consent: for marketing communications, certain cookies, and similar technologies, where required.
  • Legal obligation: to comply with applicable legal and regulatory requirements.

5. How We Share Your Information

We do not sell your personal information. We may share it in these situations:

  • Service providers: with third-party vendors who perform services on our behalf (e.g., payment processing, order fulfillment, shipping, email delivery, analytics, website hosting, customer support). These providers are permitted to use your information only as necessary to provide services to us.
  • Business transfers: in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal and safety purposes: when required by law or in response to valid legal requests, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
  • With your consent: where you have explicitly agreed to sharing your information for a specific purpose.

6. International Transfers

Our headquarters are in the United States. If you access our services from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. and other countries that may have different data protection laws than your country of residence.
Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • To provide services and complete transactions.
  • To comply with legal, tax, and accounting obligations.
  • To resolve disputes and enforce our agreements.

When we no longer need your information, we will delete or anonymize it in accordance with applicable laws.

8. Your Rights and Choices

Depending on your location, you may have some or all of the following rights:

  • Access: request a copy of the personal information we hold about you.
  • Correction: request that we correct inaccurate or incomplete information.
  • Deletion: request deletion of your personal information, subject to certain exceptions.
  • Restriction: request that we restrict certain processing of your information.
  • Portability: request a copy of your data in a structured, commonly used, machine-readable format.
  • Objection: object to processing based on our legitimate interests, including certain profiling and direct marketing.
  • Withdraw consent: where processing is based on your consent, you may withdraw it at any time.

To exercise these rights or make a request, contact us at info@readlystore.com or by phone at +1 302 549 0335. We may need to verify your identity before responding.

Marketing Communications

You can opt out of marketing emails by:

You may still receive non-promotional messages such as order confirmations, transactional notices, and important service updates.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed in and maintain your shopping cart.
  • Remember your preferences and settings.
  • Analyze website traffic and performance.
  • Support marketing and advertising activities (where permitted).

You can usually set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may not function properly.

10. Data Security

We use reasonable technical and organizational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us at info@readlystore.com.

12. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes become effective when posted on our website. Your continued use of our services after the updated Privacy Policy is posted constitutes your acceptance of the changes.